Support Board Lifetime Deal
With Support Board Lifetime Deal, you can automate customer support with AI-powered bots and a conversational chat system.
This is a user-friendly application that lets you interact with your customers all over a variety of different channels and keep track of conversation threads to keep them engaged.
As a result, you can use standard responses for common issues, allowing you to resolve customer problems in a shorter amount of time.
With the use of the message editor, you can even craft personalized replies using file uploads, text formatting, and over 3,000 emojis available.
In addition to providing access to a multilingual knowledge base, we also offer customer support to our live agents who support international customers.
With Support Board, a chatbot connects customers with live support representatives for immediate assistance – and allows live agents to take over when the problem escalates.
More than 45 pre-built template options are also available on the platform, which can be used by your chatbots to respond to general questions.
The Bot can also be programmed to respond to new questions and answer them so that the bot can assist customers with more advanced queries.
In addition, your chatbot, just like a live agent, can send attachments, media and rich messages to give your customers more information about your products and services.
The best way to get more people into the sales funnel is to send pop-up messages, welcome messages, and follow-up messages.
Your bot can be set up to work 24/7 using conditions like the type of user, location, and time. You will be able to automate and trigger actions based on these conditions.
Rich messaging enables live agents to create more engaging surveys that allow them to get new customers onboard in no time.
Additionally, you can use reports that allow you to evaluate the performance of your support staff based on customer feedback after they have interacted with you using live chat.
Through Support Board, you can create an omnichannel support system so that you can respond to direct messages, text messages, emails, and support tickets.
As well as handling messages from WhatsApp, Messenger, Telegram, and Slack, the tool can also reply to messages sent from other applications.
Due to the platform’s multi-language bots, it is easy to provide assistance to international customers. The platform supports up to 32 languages.
To decrease your agents’ workload, your chatbot can even search for answers on Google, as well as auto-correct misspelled text.
Support Board Features:
- Bot training
- Automations and triggers
- Artificial intelligence
- Unlimited sites
- All Support Board apps
- All Support Board features
- 100,000 messages per month
- Unlimited agents
- White labeling