SurveySensum Lifetime Deal
With SurveySensum, you can create and launch customer surveys, and then analyze feedback so that actionable steps can be taken to improve your business.
In order to fulfill the needs of organizations like yours, SurveySensum makes it easy to gather feedback through Customer Satisfaction (CSAT), Net Promoter Score (NPS), and Customer Effort Score (CES) surveys.
Whether you’re sending a CSAT, NPS, CES, or any other survey, you’ll have the option to select from a number of survey templates which you can edit and add your own questions to.
Taking employee engagement surveys is also a simple way to get critical feedback from your staff regarding the operations of your business.
Additionally, Survey Sensum integrates with HubSpot and Salesforce, so you can easily integrate it into your existing ecosystem.
Your dashboard gives you the option to send surveys via email, WhatsApp, SMS, social media or even embedding a URL.
So that you can send the right survey to the right audience on the right channel, you will have an effective way to engage with your audience,
so that you will get the feedback that you need, where you need it.
You can get a clear overview of your survey data by using SurveySensum’s analytics dashboard
As a result, you will be able to immediately identify the CX touchpoints that pose the greatest level of friction.
As well as filtering data by demographic, price plans, and leading trends, you will also be able to see how many promoters and detractors you have.
As an additional benefit, you can send notifications to members of your team about the feedback specific to their department so they can assess what’s working and what’s not.
Using SurveySensum, you can receive immediate alerts when negative survey responses are received and they are sent straight to your CRM or Slack,
enabling your customer outreach team to follow up on the process as soon as possible.
Furthermore, you can easily track improvements in real time using your CSAT scores whenever you, your team, and your company make changes to your CX.
The feedback from your team will also help keep morale high between you and the rest of the team.
- 20+ templates with automated dashboards
- Multilingual surveys
- Import unlimited contacts
- Share survey via email, QR code, anonymous link, social media, and unique links
- Alerts on Slack and email to notify team of positive or negative responses
- Integrations with Zapier, Slack, HubSpot, and Intercom
- Export responses in Excel, CSV, and PDF, or share via link
- Ability to filter data by demographics or questions
- Build your own custom dashboards
- Cross tabulation in reports
- Text analysis on open-ended or text-type questions
- 5,000 responses per month
- 30,000 emails per month
- Unlimited surveys
- Unlimited users
- Open API